Dubai, UAE – The Dubai Electricity and Water Authority (Dewa) reported that it is working to enable residential sector customers to promote the conscious and responsible use of electricity and water. To ensure the protection of resources and property and maintain the safety and efficiency of the home.
The Authority explained that it provides an integrated system of digital services that help customers detect faults and leaks early. And deal with it quickly to reduce waste, in addition to a package of preventive guidelines that support the sustainability of homes and the comfort of their residents. Stressing that preventive maintenance and periodic inspections of internal connections, water tanks and home appliances are among the most important practices for reducing sudden breakdowns and water leaks. Dealing early with any defect contributes to avoiding damage that may worsen over time, in addition to maintaining water consumption efficiency.
Compliance with regulations and guidelines
The Authority warned that the appearance of traces of water leakage, or water accumulations on floors, walls, ceilings, or around washing machines, may be an indication of a leak in the internal connections. Water pools outside the home may also indicate a leak in external pipes or the irrigation network. She advised conducting a simple test of water taps twice a year, by closing all water consumption sources and monitoring the water meter to check for any abnormal consumption.
The Authority stressed the importance of adhering to its regulations and technical guidelines when installing water tanks and internal connections. To ensure the continuity and quality of water supply, while avoiding direct connection from the main water line without connecting it to the water tank. Ensure that tanks are maintained and cleaned periodically to maintain water quality and reduce malfunctions and blockages.
digital services
She stated that she provides, through her smart application and website, a set of digital services that help customers track their consumption. Take proactive measures when any unusual indicators are detected.
One of the most prominent of these services is the “High Water Consumption Notification” service, which allows them to detect any leaks in the water connections after the meter. The Authority also provides an “intelligent response” service to diagnose the cause of the outage.
The Authority confirmed the continuation of its efforts within its annual summer awareness campaign, under the slogan “Enjoy a sustainable atmosphere this summer”. To spread awareness of best practices that contribute to raising the efficiency of electricity and water consumption. Encouraging community members to adopt a more sustainable lifestyle by benefiting from the smart digital services and solutions it provides.
