Abu Dhabi, UAE – Flydubai has announced the launch of a state-of-the-art data center. This is a pivotal step in the airline’s digital transformation journey. It also paves the way for the launch of its modern airline retail platform (MAR). The company strives to enhance the passenger experience and streamline its operations using the latest technologies.
A more flexible and intelligent hybrid cloud
The company explained that the new platform has been completely rebuilt on a hybrid cloud architecture. This architecture enables the management of core operations such as bookings, ticketing, and travel procedures. It follows the highest global standards.
This architecture allows for enhanced operational flexibility and expansion of system capabilities when needed. Furthermore, it provides increased intelligence in managing customer data and daily operations.
A strategic step towards digital transformation
Mohammed Hareb Al Muhairi, Chief Procurement and Technology Officer at Flydubai, said: “This achievement represents a significant step in the company’s digital transformation journey. It enables us to achieve faster business results and deliver a superior and advanced customer experience. At the same time, it supports the company’s growth and enhances its ability to adapt to rapidly changing market demands.”
Enhancing operational efficiency and the travel experience
Al Muhairi emphasized that the new platform is a cornerstone of flydubai’s future plans. It aims to enhance operational efficiency and develop digital services to meet customer expectations. It also contributes to fostering innovation in modern travel solutions and delivering a seamless and sophisticated travel experience.
Through this project, the company aims to solidify its position as one of the leading digital airlines in the region. It will achieve this by offering smart and advanced services that support the rapid growth of the aviation sector.
