Dubai, UAE – Dubai Digital announced that it obtained 24 international ISO certificates within one year.
This is an unprecedented achievement that reflects Dubai’s limitless ambition and embodies its firm vision of building a world-class digital government characterized by leadership and excellence
This achievement represents a milestone that confirms Dubai’s position as a capital of digital trust and a global model in applying the highest standards of governance, innovation, and sustainability of digital services.
Despite the unprecedented number of testimonials, their true significance is evident in the profound transformative value this achievement holds.
It represents the culmination of an institutional journey that has made the best standards a deeply rooted daily way of working and an integral part of the institutional environment.
Digital Dubai has succeeded in transforming quality, excellence, governance, innovation, and security into a work culture that directly impacts people’s quality of life, trust, and the fluidity of their integrated digital experience.
The Authority has adopted a comprehensive and interconnected approach that combines quality, data protection, business continuity, and innovation, in an equation that makes digital transformation in Dubai safer, more efficient, flexible and sustainable, and more capable of responding to the challenges of the present and anticipating the requirements of the future.
Commenting on this achievement, Dr. Maryam Al Mahrezi, Advisor for Excellence and Corporate Leadership at Digital Dubai, said: “Digital Dubai’s achievement of obtaining 24 international ISO certificates within one year is an achievement that reflects the level of institutional maturity reached by the Authority, and embodies its firm commitment to adopting the best international standards in governance, quality and innovation”. This international recognition is the culmination of an integrated work approach based on continuous development, raising performance efficiency, and consolidating a culture of excellence across various operations and services. This achievement confirms Dubai’s leading position in the field of digital transformation and providing sustainable digital services that place people at the heart of its priorities. Innovation, quality and excellence in Digital Dubai are not temporary initiatives, but rather part of the work style and corporate thinking that urges employees to continuously improve and learn without stopping. It is a culture whose effects are positively reflected in the lives of individuals and society, through more efficient, smooth and reliable services
A global leader in AI and data governance
On the other hand, the Dubai Digital Authority has set a global precedent by being the first entity in the region to obtain accreditation for the data governance and artificial intelligence standards ISO/IEC 38507:2022, and data governance and ISO/IEC 38505:2017-1.
This is in a step that reflects Dubai’s commitment to managing artificial intelligence according to an approach based on responsibility, transparency and justice, and treating data as a strategic resource that serves humans and protects their rights.
The importance of this achievement lies in the fact that it places Dubai at the forefront of cities that are not satisfied with adopting advanced technologies.
Rather, it leads the ethical governance approach to digital transformations by enhancing community trust, establishing a balanced model that combines innovation and responsibility, and contributes to facilitating people’s lives and enhancing their happiness.
An integrated system of security and readiness
This advanced system includes key standards such as ISO 27001 for information security management, ISO/IEC 27701 for privacy management, and ISO 22301 for business continuity.
Taken as a whole, it reflects the Authority’s capabilities in the field of data protection and ensuring the continuity and readiness of digital services in various circumstances and emergencies.
In terms of institutional excellence and innovation, standards such as ISO 9001 for quality and ISO 56001 for innovation contribute to establishing a culture of continuous improvement and developing digital services in line with customer aspirations and Dubai’s future goals.
Digital transformation drives sustainability
As part of its commitment to responsibility and sustainability, the Authority also adopted standards such as ISO 20400 for sustainable procurement and ISO 26000 for social responsibility, emphasizing that digital transformation in Dubai is not a technical goal in itself, but rather a strategic lever for sustainable development and a supporter of long-term national goals.
An institutional achievement that reflects the spirit of Dubai
Adopting 24 international certificates within one year is not just an administrative achievement, but rather a sincere expression of Dubai’s spirit, which believes that leadership is built on institutional work, a clear vision, and commitment to the highest international standards.
He emphasizes that Digital Dubai is confidently consolidating Dubai’s position as a global leader in secure, innovative, and sustainable digital services, and an international reference for governments aspiring to shape the future with confidence and responsibility.
