1. Introduction
Welcome to Voice of Emirates, a digital news platform owned and operated by Our Media Production, based in Dubai, United Arab Emirates. We provide news gathering services, media content, and licensing options for news agencies, broadcasters, and subscribers worldwide.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We are committed to protecting your personal data and ensuring transparency in how we process it.
2. Scope
This Privacy Policy applies to:
- Visitors to the Voice of Emirates website
- Registered users and subscribers
- Customers purchasing individual media content
- Partners and clients accessing our news services
This policy complies with global data protection standards including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.
3. Information We Collect
We may collect the following categories of information:
a. Personal Information
- Full name
- Email address
- Company/Organization details
- Payment and billing information (processed securely via third-party gateways)
- IP address and geographic location
- Contact preferences
b. Usage Data
- Pages viewed and interactions on the website
- Browser type and version
- Device type and operating system
- Referral URLs
c. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, track site usage, and provide personalized content.
You may control your cookie settings through your browser preferences or our cookie banner.
4. How We Use Your Information
We use the data we collect for:
- Providing access to news content and media downloads
- Managing subscriptions and user accounts
- Processing secure online payments
- Sending service-related emails, updates, or newsletters
- Improving our website and content offerings
- Ensuring security, fraud detection, and compliance with legal obligations
5. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Consent – When you opt in (e.g., newsletter subscription)
- Contractual necessity – For transactions and service delivery
- Legitimate interest – For analytics, marketing, and business improvement
- Legal obligation – For compliance with tax, law enforcement, and financial regulations
6. Sharing and Disclosure
We do not sell your personal data. We may share it with:
- Service providers (e.g., payment gateways, cloud storage, analytics tools)
- Legal authorities when required by law
- Affiliated partners or subsidiaries under confidentiality agreements
All third parties are bound to use the data only for specified purposes and are compliant with data protection laws.
7. International Data Transfers
As our users and operations are global, your data may be stored or processed in countries outside your own. We ensure all data transfers are done under legal safeguards such as:
- EU Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
- Certified privacy frameworks
8. Data Retention
We retain personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and tax obligations
- Resolve disputes and enforce agreements
You may request deletion of your data at any time (see Section 11).
9. Your Rights
Depending on your jurisdiction, you have rights to:
- Access your personal data
- Correct inaccurate information
- Delete your data (“right to be forgotten”)
- Object to or restrict data processing
- Withdraw consent at any time
- Data portability – obtain a copy of your data in a standard format
To exercise any of these rights, contact us at:
voe@ourmediauae.com
10. Data Security
We implement appropriate technical and organizational measures including:
- SSL/TLS encryption
- Secure payment processing
- Firewall and access controls
- Regular vulnerability assessments
However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and remain vigilant.
11. User Controls and Preferences
You may:
- Manage newsletter subscriptions via your account
- Update your profile or billing information
- Disable cookies through your browser or settings
- Request account deletion by contacting our team
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please read their privacy policies independently.
13. Children’s Privacy
Voice of Emirates is not intended for children under the age of 16. We do not knowingly collect data from minors. If you believe a child has submitted personal data, contact us for immediate deletion.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly indicated.
15. Contact Us
For any questions, requests, or concerns regarding this Privacy Policy, please contact:
Our Media Production
Voice of Emirates – Privacy Office
Dubai, United Arab Emirates
voe@ourmediauae.com
